Home Depot is a well known and well loved home improvement store located throughout the US and Canada. Home Depot currently has 2285 stores open and operating for you to get all the supplies you need to finish that home renovation project. That’s a lot of stores! But, even though they have over two thousand stores, it’s still relatively easy to get in touch with customer service when you need help with your Home Depot order. We’re providing all the information we can to make getting that help easier than ever.
Home Depot Customer Service in Canada
First, we’ll start off in Canada. There are 182 Home Depot stores located in Canada. Plus, Home Depot provides multiple ways to get in touch with a customer service representative to sort out whatever problems you’re having with an order you’ve already placed OR with an order you’d like to place.
Home Depot Customer Service Chat
Prefer to type rather than talk on the phone? (Me too!) Then click this link to directly head over to a customer service chat with a Home Depot pro. It’s easy, and sometimes can be quicker to link with a Home Depot employee versus waiting on the phone line.
Home Depot Customer Service Text Line
If texting is your favourite way to communicate, then simply use this text number to contact Home Depot: THDCA (or 84322.) Again, remember this is for Canadian customers to use. The THDCA is easy to remember if you remember: “The Home Depot Canada.” If you’re a contractor, or shop at Home Depot for supplies a lot, then that might help you remember that handy text number.
Home Depot Customer Service Phone Number (Canada)
And finally, if you’d prefer to actually speak to another human, then Home Depot has one main phone number for customer service in Canada. It is: 1-800-628-0525. This customer service line runs Monday to Sunday, 8 am to 9 PM EST (eastern Standard time.) Right on the website, however, they say to use the two options we’ve mentioned earlier – chatting or texting – for the fastest overall service.
Home Depot Customer Service – US Customers
Now we head down south to the US, to provide Home Depot customer service information for customers who either are from the States OR made a purchase on the HomeDepot.com website. And yes, HomeDepot.com does ship internationally. And HomeDepot.com ships to Canada! So, if you find a product you’d like to purchase and ship home to Canada, then that is entirely possible. You’ll just need to check out additional charges and fees such as duty charges at the border. Plus, keep in mind that shipping charges will be significantly higher than within the US.
Home Depot Customer Service Text Number (US)
Yes, you can text Home Depot’s customer service department! This is a fast and easy way to resolve the issues with your order. Simply text your concern to: 38698 and a customer service rep will be in touch with you as soon as possible.
Home Depot Customer Service Phone Number (US)
The main customer service phone number to use regarding any customer service question or concern is: 1-800-HOME-DEPOT OR 1-800-466-3337.
Home Depot Customer Service Online Chat
I wasn’t able to find a link directly to Home Depot’s chat, but of course they do have that option available. Simply visit the HomeDepot.com main customer service page and then click on a little box to the right of the screen that says: “Live chat.”
Home Depot Customer Service and Help – Conclusion
We hope you’ve found exactly the information you needed to contact Home Depot’s customer service department. As always, please make sure to have your order information handy before you call, text or chat. Having all of those details will make it easier for the customer service reps to quickly resolve your issues. Happy shopping everyone!