Customer Service Kitchenaid – How to contact Kitchenaid by email or phone

Kitchenaid is best known for their beautiful, hardworking kitchen mixers. Many of us save up for a long time in order to buy one of these little beauties, and so then if something ever goes wrong we’d need to know how to contact KitchenAid. Or, you may sometimes need contact information simply to find out how to purchase replacement parts for your KitchenAid mixer.

Whatever information it is that you need, we’re here to provide it! Below you’ll find both customer service phone numbers AND emails for getting in touch with KitchenAid.

How Do I Contact Kitchenaid?

You’ll find information below for both Canadian customers and customers from the US on how to contact Kitchenaid with concerns or inquiries. There are both phone numbers and email addresses for you to get in touch with the company.

KitchenAid Canada Customer Service Phone number

KitchenAid staffs a customer service line (phone number) in Canada. The customer service number is 1-800-807-6777. Its hours of operation are Monday and Tuesday, 8 am-7 pm and Wednesday to Friday, 9 am to 7 pm. (EST – Eastern Standard time.)

KitchenAid Canada Live Chat Customer Service (Online chat)

There is also a live chat option if you’d prefer not to use the phone. The live chat is available by clicking through to the KitchenAid website. (Once you’re there, simply click on the LIVE CHAT option.) Its hours of operation are 8 am-5pm on Monday and Tuesday, and 9 am-5 pm on Wednesday to Friday.

The Canadian website does not have an email option at this time. If we are able to find an email contact for Kitchenaid Canada, we’ll update this post with that information.

KitchenAid Customer service mailing address (Canada)

We did find a mailing address, though! You can send a letter to KitchenAid in Canada at:

  • KitchenAid
  • Customer eXperience Centre
  • 200-6750 Century Avenue
  • Mississauga, Ontario
  • L5N 0B7

KitchenAid Customer Service Email (US)

The email option you have as an American customer is available on Kitchenaid’s website. You’ll need to fill out an email form on this page.

KitchenAid Customer Service phone number (US)

The customer service number in the US is 1-800-422-1230. You can call Monday and Tuesday, 8 am to 8 pm and Wednesday to Friday 9 am to 7 pm.

KitchenAid Customer Service mailing address (US)

If you’d prefer to write in and mail a letter to Kitchenaid, you have two options – depending on what type of product you have purchased.

For countertop appliances (such as the famous KitchenAid Mixer, blenders, etc)

  • KitchenAid Countertop Appliances
  • 553 Benson Road
  • Mail Drop: 8060
  • Benton Harbor, MI
  • 49022

For major appliances and microwaves:

  • KitchenAid ATTN: Correspondence Team
  • 553 Benson Road
  • Benton Harbor, MI
  • 49022

Customer Service KitchenAid – Conclusion

There we have it! Helpful tip: Before you contact customer service in any of the above ways, please make sure to have all relevant information available, including the serial number of the mixer or other product, and payment information such as your receipt, which will include the date of purchase. This will help make your customer service experience quicker and go more smoothly.

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