A person with an American express card to denote American Express customer service.

American Express (Amex) Customer Service Phone Numbers – for Canada and the US

Looking for American Express customer service? You might find it to be a daunting task as American Express is a large company. And as a result, they have a litany of ways that you can contact them. This can make things quite confusing and can make your head spin. It can be frustrating trying to find someone to talk to about a problem or situation. So where can you find easy access to contact information for American Express? Here are some phone numbers below for Canada and the US.

American Express Customer Service Canada

General Information (General inquiries, lost or stolen cards) – 24 hours-a-day, 7 days-a-week – 1-800-869-3016 (toll-free)  1-866-549-6426 (TTY/TDD)

Travel Accident Insurance  – In North America (Weekdays 8am to 8pm EST): 1-800-231-8989 (toll-free)

American Express┬« Line Of Credit – In Canada/U.S. : 1-800-263-3365 (toll-free), Outside Canada/U.S. : (905) 474-1545 (collect)

American Express Personal Loans – Canada: 1-800-869-3016 (toll-free), Outside Canada: (905) 474-0870 (collect)

American Express Financial Services – In Canada/U.S. : 1-888-461-2639 (toll-free), Outside Canada/U.S. : (905) 474-9383 (collect) 

American Express Customer Service US

General Information – Toll Free Customer Service (General inquiries, lost or stolen cards) – 24 hours-a-day, 7 days-a-week 1-800-528-4800 (toll free), 1-800-221-9950 (TTY/TDD)

Small Business – Phone Customer Service 1-800-492-3344 24/7

Merchant Service – Customer Service 1-800-528-5200 MON – FRI: 8 AM – 8 PM ET

Corporate Cards – Customer Service (Cardmembers Only) 1-800-528-2122 24/7

Travel – Reservations for Air, Hotel and Card Rentals 1-800-297-2977, Outside US 1-312-980-7807 24/7, Cruises 1-800-297-5627 Mon to Fri: 9 AM – 9 PM Sat – Sun: 10 AM – 6 PM ET

Savings 1-800-446-6307 24/7

American Express Loans – Personal Loans 1-844-273-1384 MON – FRI: 9 AM – 8 PM ET, Business Loans 1-888-781-6972 MON – FRI: 9 AM – 8 PM ET


Looking for customer service help can be a daunting task. However, with the above American Express customer service phone numbers above. Hopefully this becomes a much easier endeavor and you are able to contact who you need to to address your problem or situation. A lot of times looking for help is like digging for buried treasure. Hopefully with this information, the digging will be a lot easier.